Delivery The delivery is made at the address mentioned by the customer. In case of absence, the recipient receives from the contractor an advice detailing the choice of possibilities for collecting his parcel. Cosmaphrodite could not be held for responsible for any erroneous address of delivery mentioned by the customer. It is thus the customer's responsibility to mention a correct and available recipient address for delivering the parcel.

At reception, the customer is required to check and notify immediately at the courier any possible damage and to refuse the delivery if necessary.
Any later complaint will be understood as Nihil and will not be subject to any reimbursement.
Cosmaphrodite could not be held for responsible for non-delivery in the event of strike of the contractor.


Delivery Time
As an indication, upon receipt of the payment made by bank transfer and within the limit of available stock, the delivery will happen within 2 or 3 working days. Orders placed on Fridays are treated, and will be dispatched on Mondays (except bank holidays). In the event of stock shortage, the customer will be informed by email and will be able to cancel his order if he wants.

Shipping costs (For information)

All deliveries are carried out by La Poste at the following price:

For Belgium :
Up to 5 kg : € 4.92
Up to 10 kg : € 6.64
Up to 20 kg : € 8.64
Up to 30 kg : € 10.32

Grand Duchy of Luxemburg :
Up to 1 kg : € 9.06
Up to 5 kg : € 11.35
Up to 10 kg : € 14.11

The Netherlands :
Up to 5 kg : € 23.34

Germany, Austria, France (except DOM-TOM), Great Britain :
Up to 5 kg : € 34.65

Cosmaphrodite does not deliver in other countries not mentioned here above.